Our Customers Are Our Best Critics.

Read Real Reviews from Our Real Customers.

At A-1 we aim to offer excellent customer service and products that will meet or exceed your expectations, and if there is a problem we want to know about it! We are so serious about this that we created our own review system to make sure all our customers have the opportunity to tell us what they think quickly and easily.

Below you will find un-edited reviews from that system. We believe in showing our warts and all, so the bad reviews are down here too. That said, we always strive to offer the best service we can and the reviews speak for themselves.


4.8 Stars - Based on 6,176 User Reviews

5 Stars - (5,633) 91.2%
4 Stars - (310) 5.0%
3 Stars - (66) 1.1%
2 Stars - (51) 0.8%
1 Stars - (116) 1.9%
Rated 5 Stars

Black diamond general contractors , Frisco, TX
Type of Work: Commercial - General Work | Reviewed on: Friday February 22, 2019 09:53 AM

No Comments Left.


Rated 5 Stars

Mwb , Dallas, TX
Type of Work: Residential Lockout | Reviewed on: Friday February 22, 2019 09:45 AM

No Comments Left.


Rated 5 Stars

Tracy huett H, Garland, TX
Type of Work: Residential Rekey | Reviewed on: Friday February 22, 2019 09:44 AM

“The two gentlemen at stop by my house for very courteous and did a great job changing the locks”


Rated 5 Stars

Lorraine friedman F, Dallas , TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday February 21, 2019 03:00 PM

“The technician was so nice, professional and quick. You also saved me a lot of money compared to the Toyota dealership price! Thank you”


Rated 5 Stars

Doyle williams W, Rockwall, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday February 21, 2019 02:35 PM

“Your guys were prompt and professional. I will certainly use your services again DW”


Rated 5 Stars

Biscuit bar B, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Thursday February 21, 2019 11:19 AM

No Comments Left.


Rated 5 Stars

Derrick champagne , Carrollton, TX
Type of Work: Residential Hardware Install | Reviewed on: Thursday February 21, 2019 11:10 AM

No Comments Left.


Rated 5 Stars

Third chuch of chirst, scientist C, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Thursday February 21, 2019 11:04 AM

“Tech was very professional and good at his jod”


Rated 5 Stars

Alisha barrens B, Frisco, TX
Type of Work: Automotive Lockout | Reviewed on: Thursday February 21, 2019 09:28 AM

“ Super friendly staff, great customer service, and quite timely in getting the job done!”


Rated 5 Stars

Norman anderton , North richland hills, TX
Type of Work: Residential Hardware Install | Reviewed on: Wednesday February 20, 2019 02:40 PM

“Travis was great....”


Rated 5 Stars

Lee engle , Mckinney, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday February 20, 2019 01:07 PM

“Excellent service & professionalism. Thanks!”


Rated 5 Stars

Jackie pangburn P, Forth worth, TX
Type of Work: Commercial Lockout | Reviewed on: Wednesday February 20, 2019 11:23 AM

No Comments Left.


Rated 5 Stars

Laura argo A, Arlington, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday February 20, 2019 09:55 AM

“Our experience with A-1 was excellent. Our door lock is running smoothly now. Shawn was an absolute pleasure to meet and he realized the problem straight away and restored the lock. Wonderful service.”


Rated 5 Stars

Lacy contreras C, Bedford, TX
Type of Work: Automotive Lockout | Reviewed on: Wednesday February 20, 2019 09:08 AM

“Dustin was awesome, friendly, and quick. ”


Rated 5 Stars

Kristi trimble T, Frisco, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday February 19, 2019 04:00 PM

No Comments Left.


Rated 5 Stars

Dep lashes frisco , Frisco, TX
Type of Work: Commercial Rekey | Reviewed on: Tuesday February 19, 2019 03:46 PM

“Thanks for being fast and friendly! ”


Rated 5 Stars

James cannon C, Mckinney , TX
Type of Work: Automotive Lockout | Reviewed on: Tuesday February 19, 2019 02:29 PM

“Quick. Got it done”


Rated 5 Stars

Debbie davis D, Farmers branch, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday February 19, 2019 02:14 PM

“Very pleased. Excellent service.”


Rated 5 Stars

Okoye milledge M, Plano, TX
Type of Work: Automotive Lockout | Reviewed on: Tuesday February 19, 2019 11:26 AM

“Descent price. Quick service from phone call to arrival. ”


Rated 5 Stars

Richard torres T, Frisco, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday February 19, 2019 10:42 AM

No Comments Left.


Rated 5 Stars

Doug buchanan B, Plano, TX
Type of Work: Residential - General Work | Reviewed on: Tuesday February 19, 2019 10:24 AM

“Very polite and professional highly recommended ”


Rated 5 Stars

Gary weinstein W, Dallas, TX
Type of Work: Residential - General Work | Reviewed on: Tuesday February 19, 2019 10:22 AM

“Prompt. Professional. Courteous ”


Rated 5 Stars

Lisa beatty , Mckinney, TX
Type of Work: Residential Lockout | Reviewed on: Tuesday February 19, 2019 10:22 AM

No Comments Left.


Rated 5 Stars

Jacque challman C, Carrollton, TX
Type of Work: Residential Rekey | Reviewed on: Monday February 18, 2019 04:11 PM

“Andrew is awesome!”


Rated 5 Stars

Mark stead , Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Monday February 18, 2019 02:53 PM

No Comments Left.


Rated 5 Stars

Claudio govagera G, Frisco, TX
Type of Work: Automotive Lockout | Reviewed on: Monday February 18, 2019 02:12 PM

“Excellent professional”


Rated 5 Stars

Megan williamson W, Mckinney, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday February 18, 2019 12:08 PM

No Comments Left.


Rated 5 Stars

Konnie clayton C, Dallas , TX
Type of Work: Residential Lockout | Reviewed on: Monday February 18, 2019 11:35 AM

“The 2 locksmiths repaired the issue w/front door. ”


Rated 5 Stars

James crouch , Arlington, TX
Type of Work: Commercial Safe Lockout | Reviewed on: Monday February 18, 2019 11:34 AM

“Great job ”


Rated 5 Stars

Jacob rocha R, Arlington , TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Monday February 18, 2019 11:33 AM

No Comments Left.


Rated 5 Stars

Jared johnson J, Mckinney, TX
Type of Work: Automotive Lockout | Reviewed on: Monday February 18, 2019 11:28 AM

No Comments Left.


Rated 5 Stars

Todd farquhar F, Murphy, TX
Type of Work: Residential - General Work | Reviewed on: Monday February 18, 2019 11:25 AM

“Prompt friendly service. ”


Rated 5 Stars

Emma emilien E, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Monday February 18, 2019 11:24 AM

No Comments Left.


Rated 5 Stars

Daniel pilind P, Arlington , TX
Type of Work: Automotive Lockout | Reviewed on: Monday February 18, 2019 11:19 AM

“Very fast and easy service. Would definitely recommend. ”


Rated 5 Stars

Clyde wedlow W, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Monday February 18, 2019 11:11 AM

No Comments Left.


Rated 5 Stars

Rebecca cast C, Colleyville , TX
Type of Work: Residential Rekey | Reviewed on: Monday February 18, 2019 10:54 AM

No Comments Left.


Rated 5 Stars

Shanda eng E, Frisco, TX
Type of Work: Automotive Lockout | Reviewed on: Monday February 18, 2019 10:47 AM

“Quick response! Friendly and helpful! ”


Rated 5 Stars

Darlene roper , Arlington, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday February 18, 2019 10:39 AM

“As always my issue was resolved with professionalism! ”


Rated 5 Stars

John quincy Q, Plano, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday February 18, 2019 10:22 AM

No Comments Left.


Rated 5 Stars

Ryan salmon S, Carrollton, TX
Type of Work: Residential Rekey | Reviewed on: Monday February 18, 2019 10:21 AM

No Comments Left.


Rated 4 Stars

Susan bulla B, Forth worth, TX
Type of Work: Residential Hardware Install | Reviewed on: Monday February 18, 2019 10:19 AM

“Pleasant, quick, good clean-up. Technician not familiar with my owner-supplied lock but he figured it out. ”


Rated 5 Stars

Cockrell enovation , Fort worth, TX
Type of Work: Commercial Lockout | Reviewed on: Monday February 18, 2019 10:18 AM

“Service was quick! The tech arrived earlier than expected, was focused and polite. Price was reasonable and competitive. ”


Rated 5 Stars

Leigh woodward W, Rowlett, TX
Type of Work: Residential Lockout | Reviewed on: Monday February 18, 2019 10:15 AM

“They were there in a flash! Prompt and very professional!”


Rated 5 Stars

David henley H, Fort worth, TX
Type of Work: Commercial Lockout | Reviewed on: Monday February 18, 2019 10:15 AM

“Fast, reliable, affordable service on a weekend. Thank you!”


Rated 5 Stars

Jo coontz , Fort worth, TX
Type of Work: Residential Rekey | Reviewed on: Sunday February 17, 2019 05:35 PM

“Experience was great! Very helpful and patient!”


Rated 5 Stars

Sheila beck , Fort worth, TX
Type of Work: Automotive Lockout | Reviewed on: Friday February 15, 2019 06:46 PM

“Very pleased.He responded speedy quick.”


Rated 5 Stars

Jose dominguez D, Fort worth, TX
Type of Work: Automotive Lockout | Reviewed on: Friday February 15, 2019 02:43 PM

“Fast and pleasant customer service. ”


Rated 5 Stars

Regent general contractors , Plano, TX
Type of Work: Commercial Lockout | Reviewed on: Friday February 15, 2019 02:37 PM

“Wonderful! Matt and John were great at helping our situation. ”


Rated 5 Stars

Floyd rosenbalm R, Dallas , TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Friday February 15, 2019 09:42 AM

No Comments Left.