Our Customers Are Our Best Critics.

Read Real Reviews from Our Real Customers.


4.8 Stars - Based on 8,040 User Reviews

5 Stars - (7,389) 91.9%
4 Stars - (371) 4.6%
3 Stars - (77) 1.0%
2 Stars - (61) 0.8%
1 Stars - (142) 1.8%
Rated 5 Stars

Motion E, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Thursday May 21, 2015 08:11 AM

No Comments Left.


Rated 1 Stars

Jeff O, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Thursday May 21, 2015 07:54 AM

No Comments Left.


Rated 5 Stars

Jayne F, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Thursday May 21, 2015 07:38 AM

“Punctual, efficient and friendly”


Rated 4 Stars

Michael S, Addison, TX
Type of Work: Commercial Lockout | Reviewed on: Wednesday May 20, 2015 08:06 PM

“I stopped by the midway store, since it was close to the door I needed rekeyed. Guy told me they don't do dispatch out of that store and took my info and gave me a card for future reference. Said he would call them for me and someone would call me shortly and it should be $75 service call and $12 to rekey. I went back to the unit and waited, with many other things I needed to be doing. At least an hour goes by and no call. So I got the card and called the number, they told me I was next on the list and it would be about an hour. I asked that the tech call me when he finished his call, because I was going to be about 20 mins away. I went to another stop and got a call that a tech was around the corner. WTH. So I booked back over there and the tech was there. He was very professional and opened the door and rekeyed the lock in about 5 mins. I was impressed and the amount of time is not the issue. He obviously knew what he was doing. My issue is I was expecting about a $90 bill and ended up with a $135 one. I thought maybe it was because it was a commercial door, but I told the midway store that it was the Mastercraft woodworking store over on Marsh and Spring Valley. So I don't think that was it. don't know. But you sent me a survey and gave me the opportunity to comment. So there it is. Not sure I will call again in the future. ”


Rated 5 Stars

Janis N, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday May 20, 2015 07:44 PM

“Excellent service. Thank you ”


Rated 5 Stars

Jane E, Arlington, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday May 20, 2015 04:19 PM

“I would recommend you to anyone”


Rated 5 Stars

Sevy's G, Dallas, TX
Type of Work: Commercial Rekey | Reviewed on: Wednesday May 20, 2015 03:13 PM

No Comments Left.


Rated 5 Stars

Richard D, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday May 20, 2015 02:43 PM

“Technician was awesome!”


Rated 5 Stars

Ron T, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday May 20, 2015 02:41 PM

“Prompt, quick, efficient. Just great!”


Rated 5 Stars

Global A, Carrollton, TX
Type of Work: Commercial Lockout | Reviewed on: Wednesday May 20, 2015 09:19 AM

No Comments Left.


Rated 5 Stars

Angelo P, Plano, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday May 19, 2015 06:08 PM

“Keith arrived within the 2 hour window and promptly fixed the two locks we had issues with. He was very resourceful in finding a replacement lock mechanism and saved material cost. ”


Rated 5 Stars

Sandra H, Arlington, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday May 19, 2015 05:46 PM

“Professional, prompt, fast”


Rated 5 Stars

Patrick C, Desoto, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday May 19, 2015 05:10 PM

No Comments Left.


Rated 4 Stars

Anthony W, Plano, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday May 19, 2015 04:44 PM

“I really must say, these people are great all around. Good service, friendly and courteous. Thanks for the help and my business is yours .”


Rated 5 Stars

Doug M, Irving, TX
Type of Work: Commercial Hardware Install | Reviewed on: Saturday May 16, 2015 10:42 AM

“The service was nice, the fact you charged me was outrageous. He fixed something that took 5 minutes that your team installed less than 5 months ago. ”


Rated 5 Stars

Look C, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Friday May 15, 2015 05:35 PM

No Comments Left.


Rated 4 Stars

Pacific S, Mansfield, TX
Type of Work: Commercial Rekey | Reviewed on: Friday May 15, 2015 02:28 PM

“Very much so. Matt was earlier than scheduled, ( he did call to confirm coming early). He was quick and handled the invoice/ payment . Good job. ”


Rated 5 Stars

Mitzi H, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Friday May 15, 2015 12:00 PM

“Pleased and will choose to use your company again. Thanks!”


Rated 1 Stars

Composite T, Grapevine, TX
Type of Work: Commercial Lockout | Reviewed on: Friday May 15, 2015 05:04 AM

No Comments Left.


Rated 5 Stars

Holtzer L, Fort worth, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday May 14, 2015 05:03 PM

“Great Service, Same day!!! Everyone is professional and kind...something you don't much anymore! Glad to know there are still people our there that care about quality and accountability! Thank you guys!”


Rated 5 Stars

Bekah A, Little elm, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Thursday May 14, 2015 04:53 PM

“Mike H. was very friendly, professional and knowledgeable! And Tory was very helpful answering my questions and scheduling an appointment.”


Rated 5 Stars

Premier N, Flower mound, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday May 14, 2015 04:42 PM

No Comments Left.


Rated 5 Stars

Bob B, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Thursday May 14, 2015 04:25 PM

No Comments Left.


Rated 5 Stars

Just B, Frisco, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday May 14, 2015 04:24 PM

“Service was good like always.”


Rated 5 Stars

Vca H, Plano, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday May 14, 2015 02:45 PM

“Great job! Always polite and professional!”


Rated 5 Stars

Margie T, Allen, TX
Type of Work: Residential Rekey | Reviewed on: Thursday May 14, 2015 02:28 PM

“I will always use A1Locksmiths. As always, today's visit was completed quickly and professionally. Great job!”


Rated 5 Stars

Phillips creek V, Frisco, TX
Type of Work: Commercial Hardware Install | Reviewed on: Thursday May 14, 2015 01:52 PM

No Comments Left.


Rated 5 Stars

Richard G, The colony, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Thursday May 14, 2015 01:44 PM

No Comments Left.


Rated 1 Stars

Performance I, Coppell, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Thursday May 14, 2015 01:34 PM

“The locksmith didn't fix the lock and took out all the springs and tried to sell me a new lock. He took over an hour and the reason why because it was raining and he was sitting in his truck waiting for the rain to stop. Not very happy with his knowledge on locks. He also cut the key out without asking me and than charged me $80 dollars for cutting the key out. I got a different company out here the next day and they said A-1 lock smith took out all the springs out of the lock.”


Rated 5 Stars

Nail L, Allen, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday May 14, 2015 12:52 PM

No Comments Left.


Rated 5 Stars

Bill Z, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday May 13, 2015 04:05 PM

No Comments Left.


Rated 5 Stars

Eric L, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday May 13, 2015 03:35 PM

No Comments Left.


Rated 5 Stars

Mike ., Weatherford, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday May 13, 2015 02:59 PM

“THIS HAS BEEN ONE OF THE BEST EXPERIENCES I HAVE HAD IN A RETAIL PURCHASE IN YEARS. I OWN A BUSINESS AND AFTER THIS TRANSACTION I MENTIONED TO MY PARTNER THAT I WOULD LOVE TO INTERVIEW THE OWNER AND FIND OUT WHAT HIS TRAINING SECRETS ARE TO BUILD A STAFF OF SUCH INCREDABLE ASSOCIATES!! WELL DONE MY FRIEND!!! WELL DONE!”


Rated 5 Stars

Mga H, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Wednesday May 13, 2015 02:08 PM

No Comments Left.


Rated 5 Stars

Jennifer G, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday May 13, 2015 01:26 PM

No Comments Left.


Rated 5 Stars

Danni H, Dallas, TX
Type of Work: Commercial Lockout | Reviewed on: Tuesday May 12, 2015 03:28 PM

No Comments Left.


Rated 5 Stars

Wyndam J, Plano, TX
Type of Work: Commercial Rekey | Reviewed on: Tuesday May 12, 2015 02:36 PM

“Great service and done very quickly, thank you!”


Rated 4 Stars

Linda H, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday May 12, 2015 11:47 AM

No Comments Left.


Rated 5 Stars

Bruton A, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday May 12, 2015 11:32 AM

No Comments Left.


Rated 4 Stars

S C, Dallas, TX
Type of Work: Commercial Hardware Install | Reviewed on: Monday May 11, 2015 07:54 PM

“Service is great but your prices are too high ”


Rated 5 Stars

Scott R, Fort worth, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday May 11, 2015 04:23 PM

No Comments Left.


Rated 5 Stars

Derek H, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday May 11, 2015 02:58 PM

No Comments Left.


Rated 5 Stars

Sw D, Carrollton, TX
Type of Work: Commercial Rekey | Reviewed on: Monday May 11, 2015 02:45 PM

No Comments Left.


Rated 5 Stars

Ignite D, Dallas, TX
Type of Work: Commercial Lockout | Reviewed on: Monday May 11, 2015 01:58 PM

No Comments Left.


Rated 5 Stars

Ron S, Plano, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday May 11, 2015 01:57 PM

No Comments Left.


Rated 5 Stars

Tom J, Allen, TX
Type of Work: Residential Lockout | Reviewed on: Monday May 11, 2015 11:41 AM

No Comments Left.


Rated 5 Stars

Sal P, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Monday May 11, 2015 11:14 AM

No Comments Left.


Rated 5 Stars

John T, Frisco, TX
Type of Work: Residential Lockout | Reviewed on: Saturday May 9, 2015 12:37 PM

No Comments Left.


Rated 5 Stars

Victoria H, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Saturday May 9, 2015 12:20 PM

“I appreciate the prompt, professional service provided by the A1 Technician. He explained to me what needed to be done, changed/re-keyed the locks, left me feeling that my home was secure. Thanks A1!”