Our Customers Are Our Best Critics.

Read Real Reviews from Our Real Customers.


4.8 Stars - Based on 8,040 User Reviews

5 Stars - (7,389) 91.9%
4 Stars - (371) 4.6%
3 Stars - (77) 1.0%
2 Stars - (61) 0.8%
1 Stars - (142) 1.8%
Rated 5 Stars

Jon F, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday March 24, 2015 05:23 PM

“Very pleased. Most straight forward I dealt with out of 5 locksmiths. ”


Rated 5 Stars

Catherine W, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday March 24, 2015 04:41 PM

“Great customer service; the gentleman was clean, picked up after himself, explained what he was going to do and estimated how long it would take. Very professional fellow.”


Rated 5 Stars

Linda G, Richardson, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday March 24, 2015 03:17 PM

“Chris was very proficient and gave much extra effort to solve our lock problems. We are very pleased and grateful. ”


Rated 5 Stars

Mouser E, Mansfield, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Tuesday March 24, 2015 11:20 AM

“Service was good technician was great.”


Rated 5 Stars

Cameron R, Fort worth, TX
Type of Work: Automotive Lockout | Reviewed on: Tuesday March 24, 2015 03:51 AM

“Fast and friendly. Can't ask for more.”


Rated 5 Stars

James H, Plano, TX
Type of Work: Residential Lockout | Reviewed on: Monday March 23, 2015 08:17 PM

“Kevin got to our home faster than we were told it would be, so we did have to wait too long. He solved our problem quickly and he was very polite.”


Rated 5 Stars

Mark J, Fort worth, TX
Type of Work: Residential Hardware Install | Reviewed on: Monday March 23, 2015 02:46 PM

“Very professional, nice and quick. Thank you”


Rated 5 Stars

L B, Dallas, TX
Type of Work: Commercial Rekey | Reviewed on: Monday March 23, 2015 02:02 PM

“Service was good.”


Rated 5 Stars

Benjamin M, Plano, TX
Type of Work: Automotive Lockout | Reviewed on: Monday March 23, 2015 01:24 PM

“They got there and unlocked my car so quick that I felt like I got ripped off..lol”


Rated 5 Stars

Doris K, Dallas, TX
Type of Work: Residential Lockout | Reviewed on: Monday March 23, 2015 11:44 AM

“Rusty got a locked door in my home open in less than a minute. Turns out the mechanism was broken. Very nice technician....would not hesitate to call A-1 again & ask for him by name. Thank you!”


Rated 5 Stars

Jenny W, Keller, TX
Type of Work: Automotive Lockout | Reviewed on: Monday March 23, 2015 11:34 AM

No Comments Left.


Rated 5 Stars

Karen L, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Monday March 23, 2015 10:33 AM

No Comments Left.


Rated 5 Stars

David D, Plano, TX
Type of Work: Automotive Lockout | Reviewed on: Sunday March 22, 2015 09:23 PM

“Great staff”


Rated 5 Stars

Cantex K, Addison, TX
Type of Work: Commercial Rekey | Reviewed on: Friday March 20, 2015 02:40 PM

“Service was great as always .”


Rated 5 Stars

Westridge C, Mckinney, TX
Type of Work: Commercial Lockout | Reviewed on: Friday March 20, 2015 02:27 PM

“Quick and efficient overall good service. ”


Rated 5 Stars

Esmerelda C, Plano, TX
Type of Work: Automotive Lockout | Reviewed on: Friday March 20, 2015 02:20 PM

“Saved the phone # :-)”


Rated 5 Stars

Michele S, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Friday March 20, 2015 01:56 PM

“ The technician you sent out here was very very nice very professional very quick and very courteous”


Rated 5 Stars

Bruce R, Lewisville, TX
Type of Work: Residential Safe Inquiry | Reviewed on: Friday March 20, 2015 01:51 PM

“Mr. Horton was a professional in his work, knowledgeable, courteous, and a pleasure to talk with while working. Thank you!! ”


Rated 5 Stars

Sean S, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Friday March 20, 2015 11:33 AM

No Comments Left.


Rated 1 Stars

Kyle P, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Friday March 20, 2015 07:34 AM

“Guy was nice but keys barely open door, I have another car I need done but not sure I want the same results”


Rated 5 Stars

Josh T, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday March 19, 2015 09:28 PM

“Our locksmith was super nice and friendly ”


Rated 5 Stars

Intelligent I, Addison, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday March 19, 2015 07:04 PM

No Comments Left.


Rated 3 Stars

Chrissy S, Garland, TX
Type of Work: Residential Lockout | Reviewed on: Thursday March 19, 2015 06:56 PM

No Comments Left.


Rated 5 Stars

Marcella Q, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday March 19, 2015 04:50 PM

“Thanks you really save my day”


Rated 5 Stars

Bailey D, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Thursday March 19, 2015 01:44 PM

No Comments Left.


Rated 5 Stars

Karla K, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Thursday March 19, 2015 12:00 PM

No Comments Left.


Rated 5 Stars

Hallie L, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Thursday March 19, 2015 11:32 AM

“Very professional ”


Rated 5 Stars

Coconuts F, Plano, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday March 19, 2015 11:05 AM

“Cole provided great service and a quick response for additional work we requested. ”


Rated 5 Stars

Casey A, Aubrey, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday March 19, 2015 10:41 AM

“David was great! Very prompt, professional, and nice. I've already recommended A1 to my whole neighborhood!”


Rated 5 Stars

Eddie R, Plano, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Thursday March 19, 2015 09:56 AM

No Comments Left.


Rated 5 Stars

Dallas T, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Wednesday March 18, 2015 12:40 PM

“Mike had great customer service & technical skills. Will use A1 again! Thanks.”


Rated 5 Stars

Paul K, Plano, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Wednesday March 18, 2015 07:09 AM

No Comments Left.


Rated 5 Stars

Galoriose H, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Wednesday March 18, 2015 06:49 AM

“You guys are awesome. Please keep up the good work. Thank you very much, you saved my life!😃”


Rated 5 Stars

Bh M, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Tuesday March 17, 2015 03:21 PM

“Great fast service! Personable guy! ”


Rated 5 Stars

Mary K, Carrollton, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday March 17, 2015 02:57 PM

“Very friendly and helpful technician! Great service!”


Rated 5 Stars

Symphony C, Dallas, TX
Type of Work: Commercial Safe Repair | Reviewed on: Tuesday March 17, 2015 01:51 PM

No Comments Left.


Rated 5 Stars

Itt T, Arlington, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Tuesday March 17, 2015 01:07 PM

“Matt Kimber”


Rated 5 Stars

Annamae M, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday March 17, 2015 12:34 PM

No Comments Left.


Rated 4 Stars

Integrated C, Dallas, TX
Type of Work: Commercial Rekey | Reviewed on: Tuesday March 17, 2015 12:23 PM

No Comments Left.


Rated 5 Stars

Valerie C, Arlington, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday March 16, 2015 03:37 PM

No Comments Left.


Rated 4 Stars

Rock T, Fort worth, TX
Type of Work: Commercial Rekey | Reviewed on: Monday March 16, 2015 02:32 PM

No Comments Left.


Rated 5 Stars

Stay B, Arlington, TX
Type of Work: Commercial Rekey | Reviewed on: Monday March 16, 2015 02:17 PM

“Locksmith that came out was very polite and professional. Came in and got right to work was even completed a few extra tasks I added with no problem. Would definitely do repeat business! ”


Rated 5 Stars

Parker K, Dallas, TX
Type of Work: Residential Lockout | Reviewed on: Monday March 16, 2015 01:53 PM

“Great service, a little pricey though ”


Rated 5 Stars

Soli B, Arlington, TX
Type of Work: Automotive Lockout | Reviewed on: Monday March 16, 2015 11:57 AM

“Fast and very courteous! Hopefully, I don't get locked out again-buy if I do, you're my first choice!”


Rated 4 Stars

Daniel J, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Monday March 16, 2015 09:07 AM

“Came on time and was respectful to our customers.”


Rated 5 Stars

Mark F, Plano, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Monday March 16, 2015 12:54 AM

No Comments Left.


Rated 5 Stars

Paul B, Fort worth, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Saturday March 14, 2015 04:07 PM

“The highest marks of performance that I can state. I am a pretty critical person, and when you are not in the best mood anyway because you lost your car keys..............but I can't find anyway to complain. 1) A friendly and helpful dispatcher when I called A-1. She discussed events with me and told me what was going to happen. She clearly stated to me what time a locksmith would arrive, how much the charge was and how he was going to contact me. 2) Locksmith arrived when they said he would, called me that he was there. 3) I did not catch his name but he was courteous, professional in his demeanor, went right to work, explained what he was doing, told me what the charges were and they were what the dispatcher had quoted me (no surprises). I was very satisfied and thank everyone involved. Paul Bras”


Rated 5 Stars

Andy S, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Saturday March 14, 2015 08:37 AM

No Comments Left.


Rated 5 Stars

Renegrade C, Carrollton, TX
Type of Work: Commercial Rekey | Reviewed on: Saturday March 14, 2015 01:03 AM

“Danny #205 was very courteous, professional and conducted himself as a great representative of A-1 locksmith. I am totally satisfied with his in field service at my business. Got right in and did his work without any stalling or wasting of time. He did a GREAT service for us. M D Burke”