Customer Reviews for A-1 Locksmith

At A-1 we aim to offer excellent customer service and products that will meet or exceed your expectations, and if there is a problem we want to know about it! We are so serious about this that we created our own review system to make sure all our customers have the opportunity to tell us what they think quickly and easily.

Below you will find un-edited reviews from that system. We believe in showing our warts and all, so the bad reviews are down here too. That said, we always strive to offer the best service we can and the reviews speak for themselves.


4.8 Stars - Based on 4,745 User Reviews

5 Stars - (4,294) 90.5%
4 Stars - (257) 5.4%
3 Stars - (55) 1.2%
2 Stars - (36) 0.8%
1 Stars - (103) 2.2%

Rated 5 Stars

Queen mcclane M, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Sunday June 17, 2018 10:51 AM

No Comments Left.



Rated 5 Stars

Jan elias E, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Saturday June 16, 2018 07:18 PM

“Our locksmith did a great job. I am very satisfied.”



Rated 5 Stars

Homer belcher B, Wylie, TX
Type of Work: Residential Lockout | Reviewed on: Saturday June 16, 2018 07:37 AM

“Fantastic ”



Rated 5 Stars

Lynne kaiser K, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Friday June 15, 2018 07:13 PM

“Andrew did an awesome job! On time, nice, & did his work in a timely fashion! Thanks”



Rated 5 Stars

Heather goodell G, Colleyville, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Friday June 15, 2018 03:12 PM

No Comments Left.



Rated 5 Stars

Patty bruce B, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Thursday June 14, 2018 12:05 PM

“He got a old lock functioning much better! Very professional and helpful!”



Rated 1 Stars

Silberio reyes R, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday June 14, 2018 09:49 AM

No Comments Left.



Rated 5 Stars

Aaa- damita savage D, Flower mound, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday June 14, 2018 09:42 AM

“I was very impressed of the driver that came out and helped ”



Rated 5 Stars

Alfonzo navarro N, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Thursday June 14, 2018 09:31 AM

“I didn't get the tech guys name but he was great got to work right away ..and came to service with in an hour of calling ... price reasonable will definitely use them again”



Rated 5 Stars

Bob mitchell M, Farmers branch, TX
Type of Work: Automotive Lockout | Reviewed on: Thursday June 14, 2018 09:11 AM

“Very satisfied! ”



Rated 5 Stars

Matthew howard H, Irving, TX
Type of Work: Automotive Lockout | Reviewed on: Thursday June 14, 2018 09:08 AM

“Fast, friendly, professional.”



Rated 5 Stars

Tru custom tattoos R, Dallas, TX
Type of Work: Commercial Rekey | Reviewed on: Thursday June 14, 2018 09:04 AM

“Mike, very professional service from Mike .”



Rated 5 Stars

Md kids pediatrics # 50 #, Dallas, TX
Type of Work: Commercial - General Work | Reviewed on: Wednesday June 13, 2018 10:37 PM

No Comments Left.



Rated 5 Stars

Westwood contractors C, Arlington, TX
Type of Work: Commercial Hardware Install | Reviewed on: Wednesday June 13, 2018 04:16 PM

No Comments Left.



Rated 2 Stars

Union pacific P, Fort worth, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday June 13, 2018 03:48 PM

“Needed more communication from A1 as it seemed no one knew what was going on with an order. Then just showed up a couple times with out notice. ”



Rated 5 Stars

Trey pendergraft P, Dallas, TX
Type of Work: Residential Safe Repair | Reviewed on: Wednesday June 13, 2018 03:45 PM

“Tech was awesome ”



Rated 5 Stars

Dean eubank E, Arlington, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday June 13, 2018 03:23 PM

No Comments Left.



Rated 5 Stars

Mustang park hoa P, Carrollton, TX
Type of Work: Commercial Rekey | Reviewed on: Wednesday June 13, 2018 03:15 PM

“Very well mannered tech”



Rated 5 Stars

Pat travis T, Dallas, TX
Type of Work: Residential Hardware Install | Reviewed on: Wednesday June 13, 2018 03:15 PM

No Comments Left.



Rated 5 Stars

Orange theory J, Mansfield, TX
Type of Work: Commercial Rekey | Reviewed on: Wednesday June 13, 2018 03:14 PM

No Comments Left.



Rated 5 Stars

Katie cantrell C, Euless, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday June 13, 2018 02:34 PM

“Awesome fast job on short notice and a great price thank you!”



Rated 4 Stars

Alexis barnes B, Mckinney , TX
Type of Work: Residential Rekey | Reviewed on: Wednesday June 13, 2018 11:09 AM

“The service was good and quick but came after the scheduled time. ”



Rated 5 Stars

Good news intl church , Arlington, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Wednesday June 13, 2018 10:55 AM

“Tech was very pleasant & honest. Highly recommend!”



Rated 5 Stars

Laverna benavidas B, Mckinney, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday June 13, 2018 10:27 AM

“I will highly recommend your company with neighbors and friends. ”



Rated 5 Stars

Cherie bell B, Dallas, TX
Type of Work: Residential Lockout | Reviewed on: Wednesday June 13, 2018 10:20 AM

“Courteous”



Rated 5 Stars

Brooke hubbard H, Plano, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Wednesday June 13, 2018 10:08 AM

No Comments Left.



Rated 5 Stars

Texas spine institute I, Allen, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Wednesday June 13, 2018 10:07 AM

No Comments Left.



Rated 5 Stars

Twila teasley T, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Wednesday June 13, 2018 10:07 AM

“Don was super!!”



Rated 5 Stars

Town hearth H, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Tuesday June 12, 2018 02:48 PM

No Comments Left.



Rated 5 Stars

Alaina cummins C, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday June 12, 2018 02:48 PM

“Matt was a pleasure to work with- polite and extremely competent. Thanks!”



Rated 5 Stars

Debra prince P, Fort worth, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday June 12, 2018 11:22 AM

No Comments Left.



Rated 5 Stars

Rick mitchum M, Plano , TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday June 12, 2018 11:08 AM

No Comments Left.



Rated 5 Stars

Yasmine b khan md B, Richardson, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Tuesday June 12, 2018 10:21 AM

No Comments Left.



Rated 4 Stars

Alice smith S, Arlington, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday June 12, 2018 09:14 AM

“Arrived later than original time given, but did call to say he would be late. ”



Rated 5 Stars

Servpro of mesquite O, Mesquite , TX
Type of Work: Commercial Rekey | Reviewed on: Tuesday June 12, 2018 08:35 AM

“Jeff is great!”



Rated 5 Stars

Ed tomechko T, Fort worth, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday June 12, 2018 08:27 AM

“Prompt, professional and courteous ????????????”



Rated 5 Stars

Aron johnson J, Dallas , TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Tuesday June 12, 2018 08:26 AM

“Thanks for the great service!”



Rated 5 Stars

Alfred levy L, Dallas, TX
Type of Work: Residential Hardware Install | Reviewed on: Tuesday June 12, 2018 08:16 AM

No Comments Left.



Rated 5 Stars

Judy betts B, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday June 12, 2018 08:11 AM

“Fast service . Wonderful!! I ”



Rated 5 Stars

Marsha berdan B, Fort worth , TX
Type of Work: Residential Hardware Install | Reviewed on: Tuesday June 12, 2018 08:11 AM

“Great job! Super nice and fast work. ”



Rated 5 Stars

Union supply group union bower G, Irving, TX
Type of Work: Commercial Rekey | Reviewed on: Tuesday June 12, 2018 08:09 AM

“Excellent service that was very prompt. ”



Rated 5 Stars

Stephanie hicks H, Mansfield , TX
Type of Work: Residential Rekey | Reviewed on: Monday June 11, 2018 04:05 PM

“Professional, prompt and competent service!!”



Rated 2 Stars

Michael bobinecz B, Southlake, TX
Type of Work: Commercial Safe Repair | Reviewed on: Monday June 11, 2018 02:49 PM

“Your office folks are the worst and all need communication training. Your clients are not an inconvenience. The service window was 10am to 1pm. Finally showed up at 2:30pm. Of the 3 people I talked to at the office, not one apology. Will never manage your poor service again. Deplorable.”



Rated 5 Stars

Shop & save food mart M, Dallas, TX
Type of Work: Commercial Safe Lockout | Reviewed on: Monday June 11, 2018 02:43 PM

No Comments Left.



Rated 5 Stars

Brian kirkham K, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Monday June 11, 2018 02:38 PM

“On time and courteous ”



Rated 5 Stars

Barb butto B, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Monday June 11, 2018 12:15 PM

“Everything was great!!”



Rated 5 Stars

Paul pratyush P, Allen, TX
Type of Work: Residential Rekey | Reviewed on: Monday June 11, 2018 12:07 PM

“Super prompt, super quick and it was reasonably priced !!! ”



Rated 5 Stars

Tamera erwin E, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Monday June 11, 2018 10:29 AM

“My tech, Jeff Holloway, was so nice and went above and beyond to deliver great service!”



Rated 5 Stars

Alesha vogel V, Southlake, TX
Type of Work: Residential Lockout | Reviewed on: Monday June 11, 2018 09:49 AM

No Comments Left.