Customer Reviews for A-1 Locksmith

At A-1 we aim to offer excellent customer service and products that will meet or exceed your expectations, and if there is a problem we want to know about it! We are so serious about this that we created our own review system to make sure all our customers have the opportunity to tell us what they think quickly and easily.

Below you will find un-edited reviews from that system. We believe in showing our warts and all, so the bad reviews are down here too. That said, we always strive to offer the best service we can and the reviews speak for themselves.


4.8 Stars - Based on 4,303 User Reviews

5 Stars - (3,884) 90.3%
4 Stars - (243) 5.6%
3 Stars - (52) 1.2%
2 Stars - (30) 0.7%
1 Stars - (94) 2.2%

Rated 5 Stars

Praetorian P, Dallas, TX
Type of Work: Commercial Rekey | Reviewed on: Monday April 23, 2018 03:21 PM

“Great service! Thank you! ”



Rated 5 Stars

Tammy W, Dallas, TX
Type of Work: Automotive Lockout | Reviewed on: Monday April 23, 2018 03:21 PM

No Comments Left.



Rated 5 Stars

Pam G, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday April 23, 2018 03:19 PM

“He was very fast and now I have a new door lock and feel much safer. He was very experienced. ”



Rated 5 Stars

Carlos reyes R, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Monday April 23, 2018 02:54 PM

No Comments Left.



Rated 5 Stars

Ads C, Addison, TX
Type of Work: Commercial Rekey | Reviewed on: Monday April 23, 2018 01:14 PM

“The guys were Great. Thank you ????”



Rated 5 Stars

Ebby H, Wylie, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday April 23, 2018 12:42 PM

No Comments Left.



Rated 5 Stars

Maggie W, Plano, TX
Type of Work: Commercial Rekey | Reviewed on: Monday April 23, 2018 12:39 PM

“Tech arrived on time and took care of business asap.”



Rated 5 Stars

Ruth S, Coppell, TX
Type of Work: Automotive - General Work | Reviewed on: Monday April 23, 2018 09:58 AM

No Comments Left.



Rated 5 Stars

Pat S, Frisco, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday April 23, 2018 09:57 AM

“2200129280 Travis did a wonderful job; he was courteous, knowledgeable and fast.”



Rated 5 Stars

Bm3 staff S, Wilmer, TX
Type of Work: Commercial Rekey | Reviewed on: Saturday April 21, 2018 01:44 PM

“Great service and a job well done, thanks.”



Rated 5 Stars

Jeff burrell B, Mckinney, TX
Type of Work: Residential Lockout | Reviewed on: Saturday April 21, 2018 09:46 AM

No Comments Left.



Rated 5 Stars

Barbara wright W, Arlington, TX
Type of Work: Residential Rekey | Reviewed on: Friday April 20, 2018 06:42 PM

“The service was great he was so kind and made it there promptly after he called,. Preston was very professional and I would recommend A1 Locksmith.”



Rated 5 Stars

Kimberly buch B, Fort worth, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Friday April 20, 2018 03:57 PM

No Comments Left.



Rated 5 Stars

Belinda harrington H, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Friday April 20, 2018 03:54 PM

No Comments Left.



Rated 5 Stars

Andrew cozzolino C, Frisco, TX
Type of Work: Residential Lockout | Reviewed on: Friday April 20, 2018 01:25 PM

No Comments Left.



Rated 5 Stars

Lisa stahl S, Frisco, TX
Type of Work: Residential Hardware Install | Reviewed on: Friday April 20, 2018 01:24 PM

No Comments Left.



Rated 5 Stars

Property pros management company M, Cedar hill, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Friday April 20, 2018 12:53 PM

“Excellent service. Timely. Efficient. Explained options given my situation and circumstances. Very readonznle fees. Happy with services received. I'll be a return customer.”



Rated 5 Stars

Jan rollins R, Frisco, TX
Type of Work: Residential Rekey | Reviewed on: Friday April 20, 2018 06:49 AM

“Josiah wS great! Will call on him to purchase new locks later”



Rated 5 Stars

Jim kelly K, Plano, TX
Type of Work: Residential Hardware Install | Reviewed on: Thursday April 19, 2018 03:48 PM

No Comments Left.



Rated 5 Stars

A truck express inc I, Dallas, TX
Type of Work: Commercial Repair & Rekey | Reviewed on: Thursday April 19, 2018 02:37 PM

“Great tech, fast efficient service.”



Rated 5 Stars

Shiva tanwer T, Irving, TX
Type of Work: Automotive Lockout | Reviewed on: Thursday April 19, 2018 01:18 PM

“He was quick and friendly. Thank you. ”



Rated 5 Stars

Karry pecklenburg P, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Thursday April 19, 2018 10:48 AM

“Great job”



Rated 5 Stars

Pedro loredo L, Dallas, TX
Type of Work: Automotive Lockout | Reviewed on: Thursday April 19, 2018 10:05 AM

“Awesome customer service . Fast & cheap . ”



Rated 5 Stars

Brigida flores F, Carrollton, TX
Type of Work: Automotive Lockout | Reviewed on: Thursday April 19, 2018 09:07 AM

“Awesome job! ”



Rated 5 Stars

Linda najork N, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday April 18, 2018 05:54 PM

No Comments Left.



Rated 5 Stars

Kenneth stokes S, Sachse, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Wednesday April 18, 2018 05:37 PM

“Great tech great service”



Rated 5 Stars

Julie asmussen A, Arlington, TX
Type of Work: Automotive Lockout | Reviewed on: Wednesday April 18, 2018 05:07 PM

“Fast efficient friendly couldn't ask for more:)”



Rated 5 Stars

Dion farr F, Frisco, TX
Type of Work: Residential Lockout | Reviewed on: Wednesday April 18, 2018 10:58 AM

“Fast & Excellent service!”



Rated 5 Stars

Mike kain K, Dallas, TX
Type of Work: Residential Rekey | Reviewed on: Wednesday April 18, 2018 09:31 AM

“Very friendly service man. On time and very helpful. ”



Rated 4 Stars

Tamela jones J, Fort worth, TX
Type of Work: Automotive Lockout | Reviewed on: Tuesday April 17, 2018 05:29 PM

“Took a bit longer than anticipated to get someone in route, but other than that I am pleased with the service.”



Rated 5 Stars

Julie furman F, Dallas, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday April 17, 2018 04:22 PM

“Gentleman was very polite and efficent. Will use the service again if need and definitely recommend to a friend.”



Rated 5 Stars

Christie willis W, Frisco, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Tuesday April 17, 2018 02:39 PM

“Ryan Irlas was AWESOME!!!”



Rated 5 Stars

The lookout apartments L, Dallas, TX
Type of Work: Commercial Rekey | Reviewed on: Tuesday April 17, 2018 01:51 PM

“Quick service would definitely recommend. ”



Rated 5 Stars

Melanie hartsfield H, Mansfield, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday April 17, 2018 12:02 PM

“Very professional, efficient and friendly. ”



Rated 5 Stars

Wanda graham G, Frisco, TX
Type of Work: Automotive Lockout | Reviewed on: Tuesday April 17, 2018 10:59 AM

“Yes’ very great guy. Thanks Andrew.”



Rated 5 Stars

Mehdi daruwala D, Plano, TX
Type of Work: Residential Rekey | Reviewed on: Tuesday April 17, 2018 10:55 AM

“Awesome”



Rated 5 Stars

Johnny openhammer O, Dallas, TX
Type of Work: Automotive Lockout | Reviewed on: Tuesday April 17, 2018 10:31 AM

“The time was a little longer than stated but the courteous locksmith was so professional and likeable it didnt matter.”



Rated 5 Stars

Richard armstrong A, Grapevine , TX
Type of Work: Automotive Lockout | Reviewed on: Monday April 16, 2018 06:26 PM

No Comments Left.



Rated 5 Stars

Gt enterprise E, Dallas, TX
Type of Work: Commercial Lockout | Reviewed on: Monday April 16, 2018 06:19 PM

“Totally satisfied. I will call again.”



Rated 3 Stars

Chris mccracken H, Dallas, TX
Type of Work: Automotive Keys & Remotes | Reviewed on: Monday April 16, 2018 06:15 PM

“I'm rating 3stars because it took 5 hours , the tech had the wrong key so he had to leave and go clear to Carrollton to get another key and had to come back”



Rated 5 Stars

Laura fontenot F, Frisco , TX
Type of Work: Residential Rekey | Reviewed on: Monday April 16, 2018 03:35 PM

“Ryan was outstanding”



Rated 5 Stars

Marcus allen hampton A, Fort worth, TX
Type of Work: Automotive Lockout | Reviewed on: Monday April 16, 2018 03:21 PM

No Comments Left.



Rated 5 Stars

Jessie murano M, Grand prairie, TX
Type of Work: Automotive Lockout | Reviewed on: Monday April 16, 2018 02:56 PM

No Comments Left.



Rated 5 Stars

Beverly routt R, Richardson, TX
Type of Work: Residential Repair & Rekey | Reviewed on: Monday April 16, 2018 02:19 PM

“Andrew Hoffman (Tech 202) was outstanding! He exudes trustworthiness. Fixed the lock better than any of the other techs!”



Rated 5 Stars

Rebecca bosquez B, Arlington, TX
Type of Work: Residential Rekey | Reviewed on: Monday April 16, 2018 01:19 PM

“Prompt, efficient and knowledgeable. Only down side was the duplicating machine was down so have to go to the shop to get duplicates made. ”



Rated 5 Stars

Jeannette colliton C, Plano, TX
Type of Work: Residential Hardware Install | Reviewed on: Monday April 16, 2018 01:18 PM

No Comments Left.



Rated 5 Stars

Emergency animal hospital of collin county O, Plano, TX
Type of Work: Commercial Safe Repair | Reviewed on: Monday April 16, 2018 12:45 PM

No Comments Left.



Rated 5 Stars

Shauna tate T, Mckinney, TX
Type of Work: Residential Rekey | Reviewed on: Monday April 16, 2018 12:35 PM

“Excellent work, job done quickly.”



Rated 5 Stars

Daisy lopez L, Dallas, TX
Type of Work: Automotive Lockout | Reviewed on: Monday April 16, 2018 12:21 PM

“He was very polite. He did a fantastic job. Thank you again! ”