Frequently Asked Questions

What kinds of payment do you take?

We take cash, check, credit cards or money orders. If you are a business owner you can also apply for credit terms.

Do you take credit cards?

Yes we do! We take American Express, Discover Master Card and Visa. Our locksmiths are able to run all major credit cards on site at the time of service and email you a receipt immediately.

Do you have stores where I can see products and ask questions?

Yes! We have 10 Retail Locations throughout the DFW Metroplex staffed with licensed locksmiths ready to answer any questions you have and give you product demonstrations!

Can I buy your products online?

Sorry but not at this time! 🙁 We are working on it so check back often or call one of our 10 Retail Stores to order products.

When I click on your BBB link it says Joe East Enterprises, who is that?

Great question! Joe East Enterprises is our parent company and our Better Business Bureau listing is under that name. We operate three major branches of Joe East Enterprises: A-1 Locksmith, A-1 Safes & A-1 Security Group. If you scroll down on our BBB page you will see these names listed under the DBA section. We know this is a little confusing but we had to follow the rules the BBB set for us! 🙂

BBB Accredited Business

A+ Rated by the BBB, A-1 Locksmith holds our customer service to the highest standards to ensure customer satisfaction.

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Official Amazon Key for Business Partner

A-1 Locksmith Security & Safes is an official Amazon Key for Business Partner. We are certified to install and service Amazon Key Kits for both residential and commercial properties.

Amazon Key for Business

Professional Associations

Licensed in Texas

Joe East Enterprises, DBA A-1 Locksmith, is licensed by the State of Texas to operate as a professional locksmith.
A-1 Locksmith License: #B13560 
Joe East Enterprises License: #B08476
GSA Contract: GS-07F-0326T

View our information at the Texas Department of Public Safety.

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