Frequently Asked Questions

What kinds of payment do you take?

We take cash, check, credit cards or money orders. If you are a business owner you can also apply for credit terms.

Do you take credit cards?

Yes we do! We take American Express, Discover Master Card and Visa. Our locksmiths are able to run all major credit cards on site at the time of service and email you a receipt immediately.

Do you have stores where I can see products and ask questions?

Yes! We have 10 Retail Locations throughout the DFW Metroplex staffed with licensed locksmiths ready to answer any questions you have and give you product demonstrations!

Can I buy your products online?

Sorry but not at this time! 🙁 We are working on it so check back often or call one of our 10 Retail Stores to order products.

When I click on your BBB link it says Joe East Enterprises, who is that?

Great question! Joe East Enterprises is our parent company and our Better Business Bureau listing is under that name. We operate three major branches of Joe East Enterprises: A-1 Locksmith, A-1 Safes & A-1 Security Group. If you scroll down on our BBB page you will see these names listed under the DBA section. We know this is a little confusing but we had to follow the rules the BBB set for us! 🙂

BBB Accredited Business

We have an A+ Rating as an accredited business and we take customer service very seriously! Learn More at

Voted #1 by Dallas Resident

For the last 3 Years in a row A-1 Locksmith has been voted the #1 Locksmith by and Dallas Residents. 3 Years in a row we beat out 30 other companies to take the title, experience the best today!

Professional Associations

Licensed in Texas

Joe East Enterprises, DBA A-1 Locksmith, is licensed by the State of Texas to operate as a professional locksmith. Our license numbers are #B13560 for A-1 Locksmith and #B08476 for Joe East Enterprises. View our information at the Texas Department of Public Safety.

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