Frequently Asked Questions

Do you sell auto keys and remotes?

We do!
All we need from you is the year, make and model of your vehicle and we can give you a total price if you come to us or we if we come to you, and when we can program the key.

How Do I Can you make a copy of my auto key for my vehicle?

We can duplicate your existing keys at any of our retail locations or if you need us to we can send a locksmith to you to make a copy of your auto key.

I lost my keys, can you still make a key for my car?

We can easily make a new key for you, even if you lost your old one. All you will need to provide for us is the year, make and model and you will need to provide a photo ID and insurance for the vehicle.

Do I need to have my car towed to you?

We can easily send one of our professional locksmiths to you to program and cut your key saving you the time and money to have your vehicle towed. If you want to bring your vehicle to one of our retail locations to have a key made there then you would need to tow your car there if you had lost your keys. You tell us what you want and we will work with you.

How long does it take to make a new auto key?

It depends.
The time it takes will vary depending on your vehicle and if we are making a copy or making a brand new key from scratch. Other factors include what kind of car key you need. The best thing to do is call us and give your details to one of our representatives. If we know all the variables we should be able to give you an accurate time estimate.

I bought my auto key somewhere else, can you still cut it and program it?

Yes we can.
We are more than happy to cut and program your auto key even if you didn’t buy it from us, but we cannot guarantee the key will work if it was not purchased from us. We use the same keys as auto makers that are made from high quality parts that virtually never fail, that is why we can guarantee the programming when you buy a key from us. Unfortunately if you buy a key somewhere else we cannot guarantee the quality of the key so our normal lifetime programming warranty is voided. We can still cut and program the key, but if it looses it’s programming which happens with cheap third party keys then you would need to pay to have the key programmed again.

BBB Accredited Business

We have an A+ Rating as an accredited business and we take customer service very seriously! Learn More at

Voted #1 by Dallas Resident

For the last 3 Years in a row A-1 Locksmith has been voted the #1 Locksmith by and Dallas Residents. 3 Years in a row we beat out 30 other companies to take the title, experience the best today!

Professional Associations

Licensed in Texas

Joe East Enterprises, DBA A-1 Locksmith, is licensed by the State of Texas to operate as a professional locksmith. Our license numbers are #B13560 for A-1 Locksmith and #B08476 for Joe East Enterprises. View our information at the Texas Department of Public Safety.

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